Privacy Policy

This Internet Web site (the “Site”) is operated by Majestic Steel USA, Inc. (“Majestic Steel”). This privacy policy (the “Privacy Policy“) explains what personally identifiable information is collected through this Site, how that information is used, to whom it's disclosed, and how it's safeguarded. As used in this Privacy Policy, the term “personally identifiable information“ means any information that may be used to identify or contact you, such as your name, postal address, email address, and phone number. This Privacy Policy applies only to information Majestic Steel collects through the Site and does not apply to its collection of information from other sources.

By using this Site you consent to this Privacy Policy, including your consent to our use and disclosure of information about you in the manner described in this Privacy Policy.

Our Privacy Policy includes the following topics. For specific information regarding any particular topic, please click on the link below:


Information You Provide: We collect personally identifiable information from you only if you voluntarily provide it to Majestic Steel when using the Site, creating or updating your account, or placing an order. Examples of the information we collect include your name, postal address, email address, purchase and ordering information, and phone number.

Navigational Information: When you visit this Web site, we collect navigational information, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate. Navigational information is largely anonymous in the sense that it doesn't contain your name, address, phone number, email address or other information that directly identifies you. However, we may associate this navigational information with your personal information if you provide it. This information is only used in the aggregate to improve your experience on the Site.


Majestic Steel may use “cookies” and other similar technologies on the Site. Cookies are text files that are commonly used on many Web sites to store a user’s preferences through use of an identifier transferred to the user’s computer through the web browser. Cookies allow Majestic Steel to personalize a user’s experience on the Site, provide specialized content and support to users of the Site, compile data regarding use of the Site, recall visitor preferences, or simplify the completion of online forms. Changing the settings in your web browser can generally prevent cookies from being used; however, please be aware that by doing so, you may be unable to fully utilize the Site.


The personally identifiable information you provide to Majestic Steel is generally used to carry out your requests, process your orders, personalize your online experience, respond to your inquiries, improve our website and for Majestic Steel’s own administrative, sales, marketing, service and product development purposes. Majestic Steel may also use this information to later contact you for a variety of reasons, including, but not limited to, customer service and providing you information regarding its products or services and those of successors, parents, subsidiaries, affiliates and related companies or other companies under common control that Majestic Steel may have now or in the future (“Affiliated Companies”). We may also use third-party analytics providers to measure traffic and usage trends, and to help us better understand your use of and interaction with our Sites. By submitting personally identifiable information to Majestic Steel, you consent to Majestic Steel’s use of the information as set out in this Privacy Policy.


We may share your personally identifiable information with our Affiliate Companies. We may also share your personally identifiable information with third party service providers that assist us in such things as: developing and administering our Site; data analysis; order fulfillment; infrastructure provision; information technology services; customer service; auditing; training; allow us to pursue available remedies or limit the damages we may sustain; sending and administering emails or text messages; performing marketing services; or other similar services. (These third party providers will be supplied with, or have access to, your personal information for the purpose of providing these services to us or on our behalf.) We may disclose specific information about our Site visitors if we have a good faith belief that it’s necessary or authorized under the law to protect our customers, the public or our business. If we were ever merged with or acquired by another company or sold substantially all of our assets, or if we acquire another business entity or substantially all of its assets or we are involved in a corporate reorganization or other change of control, some or all of the personally identifiable information collected about you could be shared with this entity, and it may also be retained by us. Nothing in this policy restricts our ability to share aggregated or anonymized information that does not directly identify you.


The contact details you provide (including, but not limited to, your telephone number, fax number, mailing address and email address) may be used by Majestic Steel to send you information about products and services.

Email Opt-Out: You may opt-out from receiving such messages via email at any time by sending an email to the address listed in the “Contact Information” provision below with the word “UNSUBSCRIBE” in the subject-line. All marketing messages sent to you by email will contain a statement re-iterating these instructions.

Mobile Messaging Opt-Out: If you've signed up for mobile text messaging but later decide you no longer wish to receive these messages, simply follow the opt-out instructions included in the mobile message.


Majestic Steel has implemented security measures to help protect against the loss, misuse and alteration of the information under its control, including Secure Sockets Layer (“SSL”) technology to encrypt the transmission of nonpublic, personally identifiable information over the Internet. Majestic Steel also uses additional security devices, including, but not limited to, firewalls, security patches and anti-virus programs to protect personally identifiable information. While we implement the above security measures on our Site, you should be aware that 100% security is not always possible.

The Site may contain a link to another Web site operated by a third party (a “Linked Site”) Majestic Steel is not responsible for the content of a Linked Site or your use of a Linked Site. A Linked Site may have its own privacy policy in place, which Majestic Steel recommends you review if you visit a Linked Site. Majestic Steel does not control and is not responsible for what third parties do in connection with their website or how they handle your personally identifiable information.


You may update your personally identifiable information in your account settings, or request in writing to the email address listed under the “Contact Information” provision below that Majestic Steel correct any personally identifiable information that it holds about you. Majestic Steel may respond to your request and, if applicable and appropriate, will make the requested change in its active databases as soon as reasonably practicable.


Since our administrative and technical support functions are headquartered in the United States of America, we share, store and process personal information in the United States of America. Customers accessing and purchasing through this Site will be interacting with servers and services provided from within the United States of America.


The Site is a general audience site and does not knowingly collect or store personally identifiable information about Site visitors under the age of 13.


The Effective Date of this Privacy Policy is April 5, 2017. Majestic Steel may amend our privacy policy at any time by posting a revised version on our website at. The revised version will be effective at the time we post it. Your use of the Site following the update to the policy means that you accept the revised policy.


If you have any questions or comments about this Privacy Policy or the Site, use the following contact information:


Phone: 800-321-5590

                 Majestic Steel USA, Inc.
                 Legal Area
                 31099 Chagrin Blvd., Suite 150
                 Cleveland, Ohio 44124